FAQ

Need more help? Contact us using our contact form or email info@mineralfilter.co.nz - We're here to support you!

Everything you need to know

FAQ

How soon will I notice results?

Most customers notice improvements in skin softness and hair feel within the first 7–14 days. Results continue to improve over time as your skin and scalp are no longer exposed to harsh impurities.

Is it easy to install?

Yes. Installation takes under 2 minutes and requires no tools.
Simply unscrew your existing shower hose, attach the filter, and enjoy cleaner water instantly.
Not enough space? awkward angle? our swivel adapter will resolve all fitting concerns.

Will this affect my water pressure?

No - Mineral Filter is designed to maintain strong water pressure while filtering out impurities. Many customers actually notice improved flow, as cleaner water passes through more efficiently.

What if it doesn’t fit my shower?

Mineral Filter is designed to fit most standard shower head and hoses.
If you’re unsure, feel free to contact us before purchasing - we’re always happy to help.

How often do I need to replace the filter?

For optimal performance, we recommend replacing the filter every 3–6 months, depending on water quality and usage.
Replacement filters are easy to install and take less than a minute to change.

Will this help with dry skin, eczema, or sensitive skin?

Many customers with dry, irritated, or sensitive skin notice improvements after switching to filtered shower water. While results vary, reducing harsh impurities can help support healthier skin and a calmer scalp.

Does this replace my skincare or haircare products?

Mineral Filter doesn’t replace your products - it enhances them.
By improving your water quality, your skincare and haircare products can work more effectively.

How fast is shipping?

Orders are dispatched within 24 hours after ordering with fast, tracked shipping.
Delivery times are typically 2–5 business days, depending on your location.

Is there a money-back guarantee?

Yes. We offer a 30-day money-back guarantee so you can try Mineral Filter risk-free.
If you’re not satisfied, simply contact us within 30 days for a refund.

Let customers speak for us

from 7 reviews
Never realised how much I needed the Mineral Filter until I got one!

I always take hot showers and ever since I started using this shower filter, I don’t get headaches anymore. I can breathe better and my shower experience was totally elevated! My skin and scalp also feel a lot less drier. It was pretty easy to install, except that my partner had to buy a small elbow tool from Bunnings so it can fit our tight wall. But overall, so satisfied with this product 💙

Celene
Mineral Filter
Mineral Filter
I've never felt cleaner!

Who knew a shower filter could make such a huge difference! I've noticed my hair looks and feels healthier, my skin is no longer dry and flaky, my shower is easier to clean, I am beyond impressed with mineral filters. An addition to my self care routine i didn't know I needed but am so glad I now have! Super easy to install and they look so nice in the shower. 10/10 and fantastic customer service 🫶

Sarah K
Mineral Filter
Mineral Filter
We moved to a house with town supply (hard water) chalky and dry

We moved to a house with town supply (hard water) chalky and dry. My hair felt like straw, my skin felt tight & our shower walls had limescale on it ( very difficult to remove)!! This amazing filter took me less than 2 mins to install, no tools needed. What a difference! It's so nice to feel my hair so soft once again. I highly recommend this shower filter.

Makita H
Mineral Filter
Mineral Filter
Such a small change can do wonders for your skin!

We’ve been using this mineral water filter for a week now and I’ve genuinely noticed a difference. My baby and I both struggle with eczema, so I’m super careful about what touches our skin. The water feels so much gentler and my skin doesn’t feel tight or irritated after showers anymore. Such a small change but a big difference for sensitive skin 🤍

Nita
Mineral Filter
Mineral Filter
Phenomenal results in 3 days!

Mineral filter was installed in under 60 seconds and changed my dry skin to healthy skin in 3 days! My hair doesn’t feel as coarse as it used to and as soon as I installed it, I could tell the difference as the water felt more nourishing which is the vitamin C! Absolutely phenomenal and wish I got one sooner! Highly recommend!

Eishya T
Mineral Filter
Mineral Filter
Really makes a difference!

I never thought about how much a water filter could change and improve things like skin and hair in the shower! SinceI started using this water filter in my shower I’ve noticed less dry skin especially my face (because I tend to soak my face in the shower), and my hair is less frizzy after a wash. Very impressed!!

Chetna Pereira
Mineral Filter
Mineral Filter
Amazing!

Absolutely love this filter! So easy to install and notice the difference straight away, my hair feels softer my skins not as dry so happy I found this

Margaret N.
Mineral Filter
Mineral Filter